Send a password reset email

Send a password reset email

How do I send a password reset email ?

On your platform, you can help your collaborators and candidates to reset their password if necessary. This can be done either on the administrator interface, or program-wide for employees, but only on the administrator area for public accounts.

In the administrator area

How do I send a password reset email to a collaborator account ?
  1. To send a password reset e-mail to a collaborator account, click on the "Accounts" menu and select "Team members". 


  1. Next, click on the collaboration account, then on the " Send a reset e-mail " button.



  1. You will receive a message saying: "You are about to send a reset e-mail to this account. The recipient will be able to set a new password. Would you like to continue? "Click on " Yes, resend invitation ".



  1. Once the invitation has been returned, you'll see this message: " Invitation sent successfully "



How do I send a password reset e-mail to a public account ?
  1. To send a password reset email to a public account, click on the " Accounts " menu and select " Public portal accounts ". 



  1. Next, click on the candidate's account and then on the " Send reset e-mail " button.



  1. You will receive a message saying: "You are about to send a reset e-mail to this account. The recipient will be able to set a new password. Would you like to continue? "Click on " Yes, resend invitation ".



  1. Once the invitation has been returned, you'll see this message: " Invitation sent successfully ."



In the program

How do I send a password reset e-mail to an employee account ?
  1. To send a password reset email to a collaborator account, click on the "Collaborators" menu.


  1. In the " Action " column, click on the three dots, then on " Send a reset e-mail ".



  1. You will receive a message saying: "You are about to send a reset e-mail to this account. The recipient will be able to set a new password. Would you like to continue? "Click on "Yes, resend invitation".



  1. Once the invitation has been returned, you'll see this message: " Invitation sent successfully ."



    Configure your portal 🚀


      • Popular Articles

      • Privacy Policy

        RGPD AND PRIVACY NOTICE WIIN At WIIN, protecting and respecting your privacy is a primary concern. The purpose of this document is to inform you about our practices regarding the treatment of information that you may provide to us when using our ...
      • 1. A portal in your image - introduction 📍

        Customize your portal in a few minutes ? We will see through several videos how to easily configure and customize your portal. Configure your platform Name of your platform Your logo The color code of your platform The text of your homepage Define ...
      • 5. Improve your portal 🚀

        Advanced settings By default, the call to action button redirects to all active programs on the platform. You can customize this redirection and the presentation of your programs. "Home" menu From the "Settings" menu, it is in this "Home" menu that ...
      • Frequently Asked Questions

        Frequently Asked Questions What is WIIN.io ? WIIN.io is designed for everyone—from small startups to large organizations designed to assist startup incubators, foundation, innovation award programs and Non-profit organizations in efficiently managing ...
      • Create a new program

        How to create a new program? You will need to create a new program on your platform for each new initiative you want to digitize. Creation of a new program To start your new program, simply click on the "Create a program" button, at the top of the ...
      • Recent Articles

      • What is a deposit ?

        What is a deposit ? A deposit on the platform is an application file submitted by a user with a public account on the wiin platform. This file can include documents, information and data relating to the application, and is generally submitted as part ...
      • The depot activity log

        What is the depot activity log ? The depot activity log is a detailed record of the actions and events that occur in the program in relation to this depot. It enables you to track, monitor and analyze all interactions and modifications related to ...
      • The program activity log

        What is the program activity log ? The program activity log is a detailed record of actions and events occurring within a program. It is used to track, monitor and analyze program behavior during operation. The log provides a chronological view of ...
      • The different types of programs available on the platform

        What types of programs are available on the platform ? What are the different types of programs available on the platform? It's important to understand the status of programs on our platform. This will enable you to know whether a program is ...
      • Stripe payment options

        What are Stripe payment options ? You now have the option of adding a payment stage to your journey. For this to work, you must first configure your products and payment methods. See related articles: How do I configure a product ? How to integrate a ...