Respondents interface
Enable and manage MFA on the candidate portal
How do I enable and manage MFA on the candidate portal ? Multi-factor authentication (MFA) adds an extra layer of security to your candidate account. It verifies your identity using a second method (mobile authentication app or code sent by email) in ...
Modify candidate's e-mail address
How do I change my candidate e-mail address ? On the platform, as a candidate, you can change the e-mail address used to create your account. To do so, simply follow these steps on your interface: Click on your profile icon, then select the “My ...
Using messaging
How to use the messaging system ? You can use the messaging system if you have a question about your file or the initiative you're taking part in. To access it, just : Click on your profile in the top right-hand corner Click on Messaging Then you ...
Make a payment
How do I make a payment? You need to make a payment to complete and submit your file. This article gives you the details of how to make a payment on the platform. Select a product Once you have reached the checkout stage, you must first select the ...
Receive account confirmation email
I did not receive my confirmation email You did not receive the email to confirm your account? No problem, the platform gives you the possibility to generate a new one. Verification step Before generating a new account confirmation email, check if ...
Invite a member to your team
How do I invite a member to a team application? You have the possibility to invite members to apply as a team. Invite a member to the team To add a member, click on the "Invite a team member" button. Then enter the email address of the contact, you ...
Password recovery
How to recover your password ? Forgetting or losing your password is common. The platform gives you the possibility to recover it through different steps. Verification step When you enter an incorrect password, the message "Incorrect login or ...
Create your account
How to create your account ? To participate to the program, you must create an account on the platform. Account properties Creating an account allows you to: "Reconnect" at any time "Modify your information" provided "Receive notifications" "Receive ...
Find your application
How to find your application file ? On the platform, within the course, you will need to find your application file. Go to the file To get to the files, you need to : Click on your "Profile Thumbnail" at the top right of your page Then click on "My ...
Upload a file
How to upload a file? When you complete a form, you will need to upload files. Upload a file To upload a file, you must : Click on the "(+) plus" button "Select" your file Let the file "Load" at 100% Click on "View" to see the file The loaded file is ...
Submit your file definitively
How do I send my application when it is complete ? Once you have completed the forms of your course, you will need to send your application. Sending file To send your application, you will need : To achieve 100% on each step of the course You will be ...
Log out from the interface
How do I log out from the application interface? You may need to log out from your course on the program. Logging out process To log out, you must click on : Your profile picture Then on " Logout ". Confirming the logout You must confirm that you ...
Moving to the next step
How do you move to the next step when completing a form ? For a course with several steps, you will need to move from one step to another. Move to the next step To move to the next step, you can : Click on the bouton "Next" at the end of the page Or ...
Modify your profile
How do I change my profile information ? You can edit your account information by clicking on your profile at the top right of the page. When you click on "My profile" you will be taken to the profile modification area. You will be able to change ...