Resend an account confirmation email to a candidate

Resend an account confirmation email to a candidate

How do I send an account confirmation email to a candidate?

When a candidate's account is created on the platform, he or she receives an email with a confirmation link enabling him or her to finalize the creation of his or her account. This link is valid for 14 days. After this period, the administrator must send an account confirmation email to the candidate.

To resend the account confirmation email, you need to go to :
  1. In the administrator area  
  2. In the “Public portal accounts” menu



  1. Click on the candidate account



  1. Then click on the “Resend invitation” button. 



  1. You have this interface with the following text: “You are about to send an invitation to this account. He will be able to finalize the creation of his account. Do you wish to continue?” You'll then need to click on the “Yes, resend invitation” button to proceed.



  1. The message “Invitation sent successfully” confirms the reminder.




Info
It should be noted that the applicant can make this request to have the confirmation email resent.
Please consult this article on the subject: Receive account confirmation email

Notes
If the problem persists and the candidate doesn't receive the email, it's advisable to check the spam and firewalls in the inbox. If this doesn't solve the problem, it may be worth creating an account using a different email address. 

    Configure your portal 🚀


      • Popular Articles

      • Privacy Policy

        RGPD AND PRIVACY NOTICE WIIN At WIIN, protecting and respecting your privacy is a primary concern. The purpose of this document is to inform you about our practices regarding the treatment of information that you may provide to us when using our ...

      • 1. A portal in your image - introduction 📍

        Customize your portal in a few minutes ? We will see through several videos how to easily configure and customize your portal. Configure your platform Name of your platform Your logo The color code of your platform The text of your homepage Define ...

      • 5. Improve your portal 🚀

        Advanced settings By default, the call to action button redirects to all active programs on the platform. You can customize this redirection and the presentation of your programs. "Home" menu From the "Settings" menu, it is in this "Home" menu that ...

      • Invite a member to your team

        How do I invite a member to a team application? You have the possibility to invite members to apply as a team. Invite a member to the team To add a member, click on the "Invite a team member" button. Then enter the email address of the contact, you ...

      • Using messaging

        How to use the messaging system ? You can use the messaging system if you have a question about your file or the initiative you're taking part in. To access it, just : Click on your profile in the top right-hand corner Click on Messaging Then you ...

      • Recent Articles

      • Setting up a private vote

        How to configure a private vote ? On the platform, you can create a voting session and configure it to be private. By activating this option, access to the vote is restricted to authorized users only. Participants will need to be identified, either ...

      • Customize the ranking view of an evaluation session

        How to customize the ranking view of an evaluation session ? In your evaluation session, you can customize the ranking view to display the information you want. To do so, please follow the steps below : In the Rating menu, click on the “(+)” button, ...

      • Disable MFA as owner

        How do I disable MFA as an owner ? Multi-factor authentication (MFA) adds an extra layer of security to your administrator, employee or applicant account. It allows you to verify your identity via a second means (mobile authentication application or ...

      • Create a customized dashboard

        How to create a customized dashboard ? Within a program, the dashboard gives you a global view of everything that's happening in real time on your program. On the wiin.io platform, you can create customized dashboards according to your needs. To do ...

      • Retention policy

        What is retention policy ? The retention policy defines how long data collected on your platform is stored. It ensures regulatory compliance (GDPR), controls storage, and monitors access to information. To access the retention policy, you need to ...