Reopen a finalized deposit

Reopen a finalized deposit

How do I reopen a finalized deposit ?

On your platform, you can reopen a deposit. The action of reopening a deposit allows the applicant to modify and resubmit their file.

To reopen a deposit, please follow the steps below :
  1. Open the "Deposits" menu 
  2. Click on "Finalized deposits".



  1. Click on the repository to be reopened, then on "Steps".



  1. Select the last step, then click on "Reopen the application".




You will receive a message indicating that you are about to reopen the application. The respondent will be able to modify his file again.
  1. Then click on "Reopen the file".



  1. Once the deposit is reopened, you'll see this interface.




It is essential to inform the candidate that his deposit has been reopened. Either by using :
  1. Messaging : How to use messaging system on a program ?
  2. Email : How to set-up an email template ? 

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