Automation : Message received trigger

Automation : Message received trigger

How to create an automation with the trigger : Message received ?

The platform allows you to configure an automation that is triggered automatically when the administrator receives a new message from a candidate. To do this, you must use the “Message received” trigger.
Follow the steps below to set up this automation:

Info
Please refer to this article : The different types of triggers
  1. In your program, click on the “Automation” menu, then on the “Add a rule” button.



  1. Click on the “Message received” trigger (This rule is triggered when the administrator has received a new message from a candidate).



  1. In order for the “Message received” trigger to be configured correctly, it must be associated with an operation. To do this, click on the “Add an operation” button.
Info
Please refer to this article : The different types of operations



  1. You then access the list of operations, and each operation contains actions.



Info
In the case of the “Message received” trigger, here are some of the possible actions.
  1. Send an email : this action sends an email to the specified recipients.
  2. Make an HTTP request : this action makes an HTTP POST request to a specific URL.
  3. Send a Slack notification : This action sends a Slack notification.
  1. Once you have associated the action with your trigger, enter the name of your automation, then save the configuration by clicking on the “Save” button at the top right of your screen.



  1. Your automation now appears in the Automation menu.



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