Making a refund
Making a refund
How do I make a refund?
Some payment methods allow you to make refunds.
These include Stripe and Paypal.
This feature is only available for PRO and CUSTOM plans.
Paypal refund
Refunds are made directly on the Paypal application.
Feel free to consult the application support to find out
more about Paypal refunds
.
Stripe refund
Refunds are made directly on the Stripe application.
For more information on Stripe refunds, please consult
the application's support page
.
Tracking reimbursements
You can view refunds directly in your program.
To do so, go to the
"Payments"
menu, then "
Transactions
".
In the table, the refunds column lets you know whether a refund has been made or not.
Then, by clicking on the transaction, you can view the refund details.
Want to find out more?
Have a look at our articles on the subject:
Discover the payment functionality
How do I configure a product?
How do I integrate a payment method?
How do I configure a proof a payement?
How to create a payment step?
How to track transactions?
How to make a refund?