Enable MFA on the platform
How do I enable MFA ?
On your platform, you have the option to enable multi-factor authentication (MFA). MFA aims to strengthen access security on wiin.io and align your organization with cybersecurity best practices. A password alone is not enough to effectively protect accounts; enabling MFA significantly improves the security of your account.
To activate this feature, please follow the steps below:
- From the administrator area, click on the “Security” menu, then on the “Activate MFA” button.
- There are two ways to activate MFA: using an authentication app (highly recommended) or receiving a code by email.
- If you are using an authentication app, you will need to use a dedicated app, such as Google Authenticator, installed on your phone. When activating MFA (multi-factor authentication), you will be provided with a QR code on the platform. Simply scan it with the app and it will start generating temporary one-time codes. If you are unable to scan the QR code, you will also be given a secret key consisting of 16 alphanumeric characters, which you can enter manually into the authentication app. Once the app is configured, you will need to enter the validation code generated and then click on the “Validate” button to confirm the activation of MFA.
- You will then be taken to an interface containing recovery codes, accompanied by the following message: “These codes are only visible once. Save them in a safe place. You can regenerate them later as long as you are logged in.” You will need to click on the “Download as .txt” button to save these codes to your device.
- Once MFA (multi-factor authentication) activation has been validated using the authentication application method, the interface will display a blue check mark next to the name of the selected method. This confirms that the activation has been successfully completed.
- If you are using email authentication, click on the “Send code” button.
- Next, copy the code you received in your inbox,
- Paste it into the field provided, then click on the “Validate” button.
- Once MFA (multi-factor authentication) activation has been validated using the email authentication method, the interface will display a blue check mark next to the name of the selected method. This confirms that the activation has been successfully completed.
Enabling MFA (multi-factor authentication) without prior configuration does not make its use mandatory for platform users. To ensure that MFA is effective, make sure you configure it correctly.
Please refer to the following article for configuration instructions : Configuring MFA.
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